Delivery Information

Shipping in South Africa 
We make use of "The Courier Guy" for door to door delivery. To track a parcel, please track on http://www.thecourierguy.co.za/ or click the "view order button" to see your tracking information.

Standard Shipping 1 - 2 days excl weekends and public holidays (*Main city Centers) 
Once an order is placed & paid, we package & hand it over to the courier company as quickly as possible. Although we aim for overnight delivery, we cannot guarantee this.
Orders placed before 01:00pm will be shipped from our premises the same day for delivery the next working day* or the day after (excluding weekends & public holidays & regional areas).
Orders placed after 01:00 pm on a Friday will be shipped out on Monday.

Rates:
Johannesburg & Surrounding areas.
Johannesburg & Pretoria Main Routes 
Flat shipping fee of R99 for a parcel up to 2 kg thereafter calculated by parcel weight
 Areas included: Pretoria (Rosslyn down to Moreleta Park), Centurion, Midrand, Sandton, Johannesburg (covering Krugersdorp, Brackenhurst up to Benoni).


Areas surrounding Johannesburg have a flat shipping fee of R120 for a parcel up to 2 kg thereafter calculated by weight 
Areas included: Brits, Hartbeesport, Rustenburg, Randfontein, Carletonville, Westonaria, Vereeniging, Parys, Vanderbijlpark, Brakpan, Springs & Nigel.   
 
National Shipping
Areas around South Africa (Main Center's only) have a flat shipping fee of R120 for a parcel up to 2 kg thereafter calculated by weight
 Areas included: Cape Town, Durban, Bloemfontein, East London, George, Kimberely, Ladysmith, Nelspruit, Pietersburg, Port Elizabeth, Potchefstroom, Welkom, Witbank.

Areas not included on this list, fall under regional areas. These areas have a flat fee of R170 for a parcel under 2 kg thereafter calculated by weight
If you are situated in a remote area, a township or farm area, please contact us for a shipping rate as these fall under special trip areas. 

PUDO Locker to Locker Shipping
PUDO is a smart locker delivery system, When your package arrives at your specified PUDO locker, you will receive a text message and an e-mail with a unique PIN and QR code. You can use either one of these at the PUDO locker to make your collection.

Click here to find a PUDO locker closest to you!

You can track your package using this link.

NB: From the moment you receive the notification stating your package has arrived at one of the pudo lockers, you will have 36 hours to pick up your package

If you don’t pick up your package within the deadline, it will be sent to the closest pudo Kiosk/DepotYou can also ask to resend your package to a pudo locker nearest to you or an alternative address at an additional cost.

Please make sure to choose the correct shipping fee on checkout. Failure to do so may result in your parcel being delayed. If you are unsure about which delivery fee to choose for your area, please contact us before you checkout to avoid any delays.  

Free Delivery
Orders over R950 (updated 04/12/2024) qualify for free delivery (South Africa Only). In order to ensure the long term viability of this offer, when the weight or volumetric weight of a parcel is too great to be shipped via the overnight option we reserve the right to choose a more economical shipping method (Air freight/ Road Freight)

International Shipping

We do ship internationally, in order for us to process your order, you would need to do the following:
1. Send us an email at hello@blckflavour.co.za
2. In your email, please include your contact details and full shipping address
3. Also please include the items you would like to purchase.

We will then be able to calculate the shipping and provide you with a quote.
Delivery usually takes around 7 days (country dependent). We cannot be held responsible for delays at customs, please make sure you are familiar with your countries regulations regarding the items you are purchasing. Some items cannot be shipped internationally due to shipping and customs regulation. In the event of your package being rejected/ destroyed, we will not refund your package as the onus is on the purchaser to make sure your country allows importation of the product you are purchasing.

SHIPPING TO USA SUSPENDED UNTIL FURTHER NOTICE.

Disclaimer
We know how important mail is to our customers. That excited feeling of getting something new combined with the constant tracking, so you can be there when the delivery guy arrives is something we are well aware off. Unfortunately there are times when the courier has delays which are out off our control, we cannot be held responsible for this but we will make every effort to get the issue sorted and have your parcel delivered in the soonest time possible.